Breaking Language Barriers: The Definitive Guide to Translating SOPs for Global Teams in 2026

In the increasingly interconnected global economy of 2026, organizations operate across continents with teams speaking a multitude of languages. For any company striving for operational excellence, consistency, and safety, Standard Operating Procedures (SOPs) are the bedrock. Yet, the critical task of ensuring these vital instructions are understood by every team member, regardless of their native tongue, often presents a significant challenge. Untranslated or poorly translated SOPs can lead to procedural errors, decreased productivity, compliance risks, and even safety hazards.

This article provides a comprehensive guide for business leaders, operations managers, and learning & development specialists on how to effectively translate SOPs for multilingual teams. We will explore strategic approaches, technological solutions including cutting-edge AI, and practical steps to ensure your global workforce operates with precision and clarity. We will also examine how tools like ProcessReel are foundational in creating high-quality, translation-ready source SOPs, making the entire localization process far more efficient and accurate.

The Imperative of Multilingual SOPs in 2026

Global operations are no longer the exclusive domain of multinational corporations. Small and medium-sized enterprises (SMEs) routinely serve international clients or manage remote teams distributed across various countries. In this environment, the demand for multilingual SOPs has moved from a "nice-to-have" to a "must-have."

Consider these core reasons why effective SOP translation is non-negotiable in 2026:

• Operational Consistency: A single, consistent standard of work across all locations, from a manufacturing plant in Guangzhou to a customer support center in Dublin, is crucial for maintaining product or service quality. Language barriers introduce variations in understanding, directly impacting this consistency.
• Enhanced Productivity: When employees clearly understand their tasks and procedures, they perform more efficiently. Misinterpretations lead to rework, delays, and wasted resources. For instance, a software development team in Hyderabad, India, relying on English SOPs for a complex deployment, might spend an additional 20-30 minutes per deployment resolving minor ambiguities if the SOPs aren't available in their native language or clearly translated.
• Compliance and Risk Mitigation: Many industries, from pharmaceuticals to financial services, operate under strict regulatory frameworks. Ensuring that compliance-related SOPs (e.g., data handling protocols, safety procedures) are accurately translated and understood is vital to avoid hefty fines, legal repercussions, and reputational damage. A pharmaceutical company expanding into Brazil cannot risk a misinterpretation of drug handling protocols due to an untranslated instruction.
• Improved Safety Standards: In high-risk environments, such as manufacturing, construction, or logistics, precise understanding of safety procedures is paramount. A misstep in operating heavy machinery or handling hazardous materials due to a language barrier can have catastrophic consequences, leading to injuries or fatalities.
• Employee Engagement and Retention: Providing critical work instructions in an employee's native language demonstrates respect and commitment to their success. This fosters a more inclusive work environment, reduces frustration, and contributes to higher job satisfaction and retention rates among international staff. When a new hire at an automotive assembly plant in Slovakia receives their assembly instructions in Slovak, their onboarding is significantly faster and more effective.
• Faster Onboarding and Training: New hires in global teams can accelerate their learning curve when training materials and SOPs are available in their primary language. This reduces the burden on local managers who might otherwise spend significant time orally translating or explaining complex procedures.
• Scalability for Global Expansion: As organizations expand into new markets, a robust system for translating SOPs becomes a strategic asset. It allows for rapid deployment of consistent operational standards to new locations without having to reinvent the wheel for each linguistic group.

The costs associated with not translating SOPs effectively are substantial. A major e-commerce fulfillment center operating across Europe experienced a 12% increase in pick-and-pack errors in its French and Spanish warehouses due to reliance on English-only SOPs for new packaging protocols. This resulted in an estimated $250,000 in return processing costs and customer compensation within a single quarter. This real-world impact underscores the critical need for a well-defined SOP translation strategy.

Foundation First: Creating Translation-Ready SOPs

The success of any SOP translation effort hinges almost entirely on the quality of the source SOP. Poorly written, ambiguous, or overly complex source material will inevitably lead to inaccurate, confusing, or expensive translations. Before you even think about translation, dedicate resources to crafting impeccable original SOPs.

This is precisely where an innovative tool like ProcessReel proves invaluable. ProcessReel converts screen recordings with narration into precise, step-by-step SOPs automatically. This capability offers several key advantages for creating translation-ready source documents:

1. Clarity and Specificity: ProcessReel captures exactly what is happening on screen, eliminating ambiguity inherent in text-only descriptions. The combination of visual evidence (screenshots, video snippets) and concise textual steps ensures that each action is perfectly clear. This inherent clarity reduces the chances of misinterpretation during translation.
2. Concise Language: By design, the AI-generated text in ProcessReel SOPs is focused on actions and outcomes. This naturally leads to shorter sentences and direct instructions, which are much easier for both human translators and AI translation engines to process accurately.
3. Visual Reinforcement: Each step in a ProcessReel SOP is accompanied by a relevant screenshot or video snippet. Visuals transcend language barriers. While the text is being translated, the visuals provide immediate context and understanding, significantly aiding comprehension for the end-user. This dual approach minimizes reliance solely on textual interpretation.
4. Structured Format: ProcessReel outputs SOPs in a highly structured, consistent format. This uniform structure is ideal for translation management systems (TMS) and AI translation tools, allowing them to parse and process content more efficiently, leading to faster and more accurate translations.

For a deeper understanding of how AI revolutionizes SOP creation from screen recordings, consider reading our article: Beyond Manual: How AI Transforms Screen Recordings into Precision Standard Operating Procedures by 2026. The principles outlined there directly contribute to building a strong foundation for your multilingual SOP strategy.

Best Practices for Authoring Source SOPs for Translation

Even with a powerful tool like ProcessReel, following these principles during SOP creation will further optimize the translation process:

1. Use Simple, Direct Language: Avoid jargon, idioms, colloquialisms, and overly complex sentence structures. Write as if explaining the process to someone unfamiliar with it. For example, instead of "synergize cross-functional efforts," write "coordinate tasks between departments."
2. Be Consistent with Terminology: Always use the same term for the same concept, action, or component. This is critical for building translation memories and glossaries. If you refer to "customer database" in one instance and "client records system" in another, translators will struggle with consistency.
3. Short Sentences and Paragraphs: Break down complex ideas into manageable chunks. This improves readability in the source language and simplifies segmenting for translation tools.
4. Avoid Cultural References: Jokes, metaphors, or examples specific to one culture may not translate well or could even be offensive in another. Keep content universally applicable.
5. Separate Text from Visuals: While ProcessReel handles this automatically, ensure any manually added text descriptions for images are clear and concise.
6. Provide Context for Ambiguous Terms: If a term has multiple meanings, clarify its specific usage within the SOP. For example, if "bank" refers to a financial institution, not a river bank.
7. Format for Readability: Use headings, bullet points, and numbered lists. A well-formatted document is easier to read and allows translators to maintain the original structure.

By prioritizing these practices and utilizing tools that generate clear, structured content, organizations lay the groundwork for a far more efficient and accurate multilingual SOP program.

Strategic Approaches to SOP Translation

Once your source SOPs are impeccably crafted, the next step involves developing a strategic plan for their translation. This isn't just about converting words; it's about conveying meaning and intent across linguistic and cultural divides.

3.1 Identify Your Target Languages and Teams

Start by analyzing your global workforce and operational footprint. Not every SOP needs to be translated into every language. Prioritize based on:

• Operational Impact: Which teams perform critical tasks directly affecting product quality, service delivery, or core business functions? (e.g., manufacturing, customer support, supply chain logistics).
• Headcount and Usage: How many employees speak a particular language, and how frequently will they refer to the SOP?
• Regulatory and Safety Requirements: Are there legal mandates in certain regions that require SOPs to be in the local language for safety, compliance, or labor laws?
• Feedback from Local Teams: Engage with regional managers or team leads to understand specific language needs and current pain points related to untranslated materials.

For instance, a global software company might prioritize translating its Level 1 Technical Support SOPs into Spanish for its Mexico City center, into French for its Montreal center, and into German for its Berlin operations, where the highest volume of interactions occur. Internal IT documentation, used mainly by a smaller, English-proficient engineering team, might remain in English.

3.2 Choose the Right Translation Method

The "best" translation method depends on several factors: the complexity of the SOP, urgency, budget, required accuracy level, and available internal resources.

1. Human Translation (Professional Language Service Providers - LSPs):

   • Pros: Highest accuracy, nuance, cultural appropriateness, and quality. Ideal for highly technical, safety-critical, legal, or brand-sensitive SOPs. Professional translators often specialize in specific industries (e.g., medical, engineering).
   • Cons: Most expensive and time-consuming. Can be slow for large volumes.
   • When to Use: Critical safety procedures, compliance documents, complex technical manuals for sensitive equipment, SOPs for high-profile customer interactions.

2. Machine Translation (MT) with Human Post-Editing (MTPE):

   • Pros: Balances speed, cost, and quality. MT provides a rapid first pass, which human post-editors then refine for accuracy, fluency, and cultural context. Advancements in Neural Machine Translation (NMT) by 2026 make the raw output significantly better than previous iterations.
   • Cons: Quality still relies heavily on the post-editor's skill. Not suitable for highly creative or culturally sensitive content that requires complete transcreation.
   • When to Use: Standard operational procedures, internal communication guidelines, repetitive content, documents where speed is a factor but accuracy cannot be compromised. This is an increasingly popular and cost-effective method for many business SOPs.

3. Internal Bilingual Staff:

   • Pros: Cost-effective (no external vendor fees), deep understanding of internal processes and company-specific jargon. Can be very fast for urgent, small-scale translations.
   • Cons: Lack of professional translation training can lead to inconsistencies, grammatical errors, or awkward phrasing. Diverts employees from their primary responsibilities. Scalability issues for large volumes. Risk of burnout.
   • When to Use: Small, non-critical SOPs for specific team use, initial drafts that will be professionally reviewed, or urgent ad-hoc requests where immediate understanding is prioritized over polished quality. Always pair with a robust review process.

4. Pure Machine Translation (MT):

   • Pros: Instantaneous and cheapest option. Useful for getting a general understanding of content. AI-powered translation tools (e.g., DeepL, Google Translate, Microsoft Translator) are remarkably advanced by 2026, especially for common language pairs and simple texts.
   • Cons: Lacks nuance, prone to errors, especially with complex sentences, idioms, or highly technical jargon. Does not guarantee accuracy for critical procedures.
   • When to Use: Non-critical internal documents for quick comprehension, informal communications, or when the cost of error is very low (e.g., a simple internal memo). Never for SOPs where precision, safety, or compliance are critical.

By 2026, AI-powered translation platforms frequently incorporate Translation Memory (TM) and Terminology Management (TM) tools, which learn from past translations and company-specific glossaries to improve consistency and accuracy over time. Utilizing these features, regardless of the chosen method, will significantly enhance efficiency.

3.3 Develop a Glossary and Style Guide

Consistency is key for effective SOPs, and this extends across languages. Before any translation begins, create:

• A Comprehensive Glossary: A list of all key terms, acronyms, and company-specific jargon used in your SOPs, along with their approved definitions and corresponding translations in your target languages. For example, "CRM System" should have a consistent translation like "Sistema CRM" in Spanish, not "Sistema de Gestión de Clientes" in one document and "Software de Relaciones con el Cliente" in another.
• A Translation Style Guide: This document outlines preferred tone (e.g., formal, instructional), formatting conventions, units of measurement (e.g., metric vs. imperial), currency formats, date formats, and any specific instructions for translators (e.g., "do not translate product names," "maintain original formatting of code snippets").

These resources are invaluable for all translation methods, particularly for LSPs and internal staff, ensuring uniformity and reducing review cycles.

3.4 Integrate Visuals Effectively

As mentioned earlier, visuals provided by ProcessReel are a powerful aid. Ensure that any text within screenshots or diagrams (e.g., button labels, error messages) is also considered for translation or clearly explained in the accompanying translated text. Tools for localizing images often fall under the purview of graphic localization services offered by LSPs.

The Translation Process: Step-by-Step Implementation

Once you have your strategy in place, execute the translation process methodically.

4.1 Prepare Source SOPs

Begin by ensuring your ProcessReel-generated SOPs are finalized and in a format easily digestible by translation tools or human translators. This usually means exporting them into a text-editable format (e.g., Word, XML, XLIFF). ProcessReel's structured output, combining text and images, simplifies this preparation considerably, as the content is already logically segmented.

4.2 Select Translation Resources

Based on your strategic choices (Section 3.2), engage your chosen translation provider or allocate internal resources.

• For LSPs/MTPE: Provide them with your prepared source SOPs, your glossary, and your style guide. Clearly communicate the project scope, desired turnaround time, and any specific industry context.
• For Internal Staff: Assign the task to qualified bilingual team members. Provide them with the source SOPs, glossary, and a simplified internal style guide. Set clear expectations regarding quality and deadline, and ensure they have adequate time away from their primary duties to perform the translation.

4.3 Execute Translation

The translation is performed using the chosen method. For MTPE, the machine translation provides a draft, which is then edited by a professional post-editor. For human translation, translators utilize CAT (Computer-Assisted Translation) tools which incorporate translation memories and glossaries to maintain consistency and efficiency.

By 2026, AI-driven CAT tools are more sophisticated, offering real-time terminology lookup, style guide enforcement, and even predictive text suggestions that adapt to the specific context of the SOP, further accelerating the translation process and improving consistency.

4.4 Review and Validate

This is perhaps the most critical stage. Never skip the review process.

1. Linguistic Review: A second, independent translator or a native-speaking linguist reviews the translated SOP for grammatical errors, spelling mistakes, punctuation issues, and overall fluency.
2. Subject Matter Expert (SME) Review: A native-speaking SME from the target region or team reviews the translated SOP for technical accuracy, correct terminology usage within the specific operational context, and cultural appropriateness.
   • Real-world Example: A manufacturing plant in Germany needed its safety SOPs for operating a new robotic assembly line translated from English. While a professional LSP provided the linguistic translation, a German-speaking plant manager and a safety engineer performed the SME review. They identified that a specific technical term related to emergency shutdown procedures, while linguistically correct, was not the commonly accepted industry term in Germany, which could have led to confusion in a critical situation. Correcting this minor detail averted a potential operational risk.
3. In-Context Review (Optional but Recommended): If feasible, have an end-user from the target team physically or digitally "walk through" the translated SOP to ensure it makes sense in their actual work environment.

This multi-layered review process significantly reduces the risk of errors and ensures the translated SOPs are fit for purpose.

4.5 Format and Distribute

Once validated, format the translated SOPs consistently with your organization's standards. This includes ensuring all images, diagrams, and other non-textual elements are correctly placed and, if necessary, localized.

For distribution, consider:

• Centralized SOP Management System: Use a system that supports multilingual versions, allowing users to select their preferred language.
• Intranet or Knowledge Base: Make translated SOPs easily accessible to relevant teams.
• Training Programs: Integrate translated SOPs into onboarding and continuous training modules.

To ensure your SOPs are not only translated but also presented effectively, explore resources like Optimize Your Operations: The Best Free SOP Templates for Every Department in 2026. Utilizing well-designed templates ensures consistent branding and readability across all language versions.

AI's Role in Modern Multilingual SOP Management

The landscape of content creation and translation is continuously reshaped by artificial intelligence. By 2026, AI's influence on managing multilingual SOPs extends far beyond simple text translation.

AI in Content Creation (ProcessReel)

As highlighted, ProcessReel utilizes AI to transform dynamic screen recordings into static, structured, and precise SOPs. This initial AI intervention is crucial because:

• Standardized Source: The AI ensures a consistent tone, structure, and level of detail in the source SOPs, making them inherently more "translatable."
• Automatic Visual-Text Alignment: ProcessReel automatically pairs relevant screenshots with textual steps. This pre-segmentation simplifies the task for translation tools, as they receive clear, context-rich segments rather than large blocks of text. This significantly reduces the time and effort required for human post-editing in MTPE workflows.
• Semantic Understanding: The AI behind ProcessReel can infer the intent of actions shown on screen, generating descriptive text that is not just a literal transcription but a functional explanation. This semantic richness is invaluable for AI translation engines that rely on context for accurate output.

AI in Translation and Localization

Beyond the foundational step of creating source SOPs, AI is transforming the translation itself:

• Advanced Neural Machine Translation (NMT): By 2026, NMT models are capable of understanding context, idioms, and nuances with unprecedented accuracy, producing translations that are increasingly fluent and natural-sounding. While human post-editing remains critical for high-stakes content, the AI's first pass is remarkably refined.
• Automated Glossary and Terminology Management: AI tools automatically identify key terms in your source SOPs and suggest translations based on your established glossaries and translation memories. They can also flag inconsistencies or deviations from style guides, ensuring uniformity across all translated documents.
• Quality Assurance (QA) and Error Detection: AI-powered QA tools can automatically scan translated SOPs for common errors (e.g., numerical discrepancies, untranslated segments, tag inconsistencies, formatting issues) and highlight them for human review, significantly speeding up the final quality check.
• Adaptive Learning: Modern AI translation systems continuously learn from human corrections and approved translations, improving their accuracy and style over time for your specific content and language pairs. This means the 100th SOP translated will be more accurate than the first, assuming a consistent review loop.
• AI-driven Content Analysis for Translatability: Before translation, AI tools can analyze source SOPs for "translatability," identifying complex sentences, ambiguous phrases, or jargon that might pose challenges. This allows authors to refine the source text before translation, saving time and cost downstream.

AI for Multilingual Training

SOPs are not just documents; they are fundamental training tools. AI also plays a role in converting these structured SOPs into engaging learning modules. The clear, step-by-step nature of ProcessReel's output makes it an ideal source for AI-driven training content creation platforms.

For an in-depth look at this integration, refer to our article: Automating Training Video Production: From Precision SOPs to Engaging Learning Modules with AI in 2026. This highlights how a single, well-crafted SOP, created with ProcessReel, can be localized and then transformed into a multitude of training assets for a global workforce.

By leveraging AI at every stage – from initial SOP creation with ProcessReel to advanced translation and quality assurance – organizations can build a highly efficient, accurate, and scalable system for multilingual SOP management.

Maintaining Multilingual SOPs

Translation is not a one-time event. SOPs are living documents that evolve with processes, technology, and regulations. A robust maintenance strategy is essential to prevent translated versions from becoming outdated and inaccurate.

1. Integrated Version Control: Implement a centralized document management system that can link original SOPs with all their translated versions. When a change is made to the source SOP, the system should automatically flag all corresponding translated versions for review and update.
   • Example: A global IT support department updates its password reset SOP. The system flags its Spanish, German, and Japanese versions. The system might even identify the specific paragraphs or steps that changed, reducing the scope of re-translation.
2. Regular Review Schedule: Establish a schedule for reviewing all SOPs (source and translated) at predefined intervals (e.g., annually, bi-annually) or triggered by significant operational changes. This ensures content remains relevant and accurate.
3. Feedback Loops from International Teams: Actively solicit feedback from end-users in different linguistic regions. They are best positioned to identify inaccuracies, confusing terminology, or areas where the translation deviates from local operational reality.
   • Example: A field service technician in France reports that a translated diagnostic step in their equipment repair SOP refers to a tool by a name not commonly used in France, causing confusion. This feedback is crucial for correction.
4. Leverage Translation Memories (TM) and Term Bases (TB): Ensure that updated translations are consistently fed back into your TM and TB. This continually improves the efficiency and accuracy of future translation efforts, especially when using MTPE or LSPs.
5. Identify "Delta" Changes: When an SOP is updated, focus translation efforts only on the sections that have changed ("delta translation"). Modern translation memory tools can automatically identify these changes, significantly reducing re-translation costs and time.

By treating multilingual SOPs as dynamic assets requiring continuous management, organizations can ensure their global teams always have access to the most current and accurate operational guidance.

Real-World Impact: Quantifying the Benefits

The strategic investment in translating SOPs delivers measurable returns across various business functions. Here are some realistic examples:

• Manufacturing Operations (e.g., Automotive Component Supplier):

  • Scenario: A company operates assembly plants in the USA, Mexico, and Vietnam. New safety protocols for robotic welding stations are introduced.
  • Impact: By translating ProcessReel-generated SOPs for robotic operation into Spanish and Vietnamese, new hires in Mexico and Vietnam reduced their initial training time on safety procedures by an average of 35% (from 3 weeks to less than 2 weeks). This led to a 20% decrease in minor safety incidents (e.g., near misses, small equipment damage) related to procedural misunderstandings in the first six months, preventing an estimated $75,000 in potential repair costs and lost production time.

• Global Customer Support (e.g., SaaS Provider):

  • Scenario: A SaaS company expands its customer support team to the Philippines and India to offer 24/7 service, supporting users globally. All complex troubleshooting SOPs were initially in English.
  • Impact: After translating critical troubleshooting and escalation SOPs into Tagalog and Hindi, the customer support centers observed a 12% improvement in First Contact Resolution (FCR) rates within three months for non-English speaking customers. Average call handling time for complex issues decreased by an average of 45 seconds per call. Across 15,000 calls per day in these centers, this amounts to 187.5 hours saved daily in agent time, directly impacting operational efficiency and customer satisfaction scores.

• IT Department (e.g., Enterprise Software Deployment):

  • Scenario: A global enterprise IT team needs to deploy a new HR management software across offices in France, Germany, and Japan. User installation and setup guides are critical.
  • Impact: Utilizing localized installation SOPs, the global rollout was completed 25% faster than previous deployments, primarily due to fewer support tickets from end-users regarding installation issues. The number of Tier 1 support tickets related to software setup was reduced by 30% in the first month post-deployment, saving an estimated $40,000 in support staff hours and enabling faster user adoption.

These examples illustrate that effective SOP translation is not merely a cost center but a strategic investment that drives tangible improvements in safety, efficiency, quality, and ultimately, profitability.

FAQ Section

Q1: What are the biggest challenges in translating SOPs for multilingual teams?

A1: The biggest challenges include ensuring terminology consistency across multiple documents and languages, maintaining the technical accuracy and cultural appropriateness of the content, managing version control when source SOPs are updated, and securing sufficient budget and resources for high-quality translation and review processes. Ambiguous source content is also a major hurdle, which is why starting with clear, ProcessReel-generated SOPs is so beneficial.

Q2: How can I ensure the translated SOPs are accurate and technically correct?

A2: Accuracy is paramount. The best approach involves a multi-stage review process:

1. Linguistic Review: By a professional native-speaking translator for grammar, spelling, and fluency.
2. Subject Matter Expert (SME) Review: By a native-speaking expert from the target team who understands the process and local terminology. This step is critical for technical and operational accuracy.
3. In-Context Validation: If possible, have an end-user physically or digitally follow the translated SOP to confirm clarity and usability in a real-world scenario. Leveraging translation memories and glossaries also significantly improves consistency and accuracy over time.

Q3: What role does AI play in cost-effective SOP translation by 2026?

A3: By 2026, AI is central to cost-effective SOP translation. AI tools, particularly Neural Machine Translation (NMT), provide high-quality initial translations, drastically reducing the time and cost of human post-editing. AI also automates terminology management, ensures consistency through translation memories, and performs initial quality checks. Tools like ProcessReel also contribute by creating crystal-clear, structured source SOPs that are highly compatible with AI translation engines, optimizing the entire workflow from creation to localization.

Q4: Should I translate every single SOP into every language my teams speak?

A4: Not necessarily. A strategic approach involves prioritizing SOPs based on their criticality, impact on safety or compliance, frequency of use, and the number of employees who will rely on them. For instance, safety procedures and core operational tasks should be prioritized for translation into all relevant languages. Less critical or infrequently accessed internal documents might only require translation for major language groups, or rely on machine translation for quick comprehension. Conduct a needs assessment with your global teams to determine priorities.

Q5: How do I manage updates to translated SOPs when the original changes?

A5: Managing updates is crucial for maintaining accuracy. Implement a centralized document management system (DMS) that supports version control and multilingual content. This system should link source SOPs to their translated versions. When the source SOP is updated, the system should automatically flag the corresponding translated versions for review. Utilize "delta translation" capabilities (often found in CAT tools and LSPs), which identify only the changed segments, allowing you to re-translate only the necessary parts, saving time and cost compared to full re-translations. Regular communication with your translation provider and internal SMEs is also vital.

Conclusion

In 2026, the success of global operations hinges on clear, consistent, and universally understood Standard Operating Procedures. Breaking down language barriers in SOPs is no longer an optional endeavor but a strategic imperative that directly impacts operational efficiency, safety, compliance, and employee engagement.

By starting with impeccably clear and structured source SOPs—a capability brilliantly provided by ProcessReel—organizations lay a robust foundation for effective translation. Coupled with a thoughtful strategy for language prioritization, judicious selection of translation methods (leveraging advanced AI and human expertise), and a rigorous review and maintenance process, companies can ensure their global teams operate with unmatched precision.

The investment in multilingual SOPs yields significant returns, reducing errors, accelerating training, and fostering a truly unified global workforce. Embrace the power of AI-driven tools and strategic localization to unlock the full potential of your international operations.

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